Job Description

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Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

The anticipated salary range for this role is between $86,000.00 and $143,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

SUMMARY:

As Business Analyst (BA), you will support the Program Management Office in overall program management activities. The BA is expected to drive business meetings, identifying business challenges, desired capabilities/outcomes, and requirements. The BA will apply critical thinking to determine process impacts and business benefits. The candidate must be comfortable working with a diverse population, technically proficient, able to multi-task well, explain solutions clearly, well organized, and can work autonomously.

You will coordinate program activities, ensure consistent structures inside the program and its work streams, and manage the creation of professional presentations. You will track status reporting and manage documentation as well as organization of meetings. You will be working closely with the internal and external partners, ensuring collaboration across the team. The role will interact with the global project team via teleconference and/or video conference. The ideal candidate will be able to manage complexities and interdependencies with the ability to identify, describe and communicate these in a succinct way.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Identify and document gaps in procedures and create solutions for scalable and repeatable processes.
• Protects scope, identifies, and mitigates risk ensuring success of critical and complex technology projects.
• Comfortable in an environment of ambiguity and rapid change which will require prioritizing competing tasks and conflict resolution.
• Track project milestones, report and update progress and performance against the project plan.
• Support resource and capacity planning, in close alignment with the leads and team.
• Responsible for professional project management office support.
• Ensure delivery of regular status reporting provided by work package leads.
• Manage documentation structures on Microsoft Teams.
• Organize and facilitate professional meetings and workshops, its documentation, and minutes.
• Ensure qualitative onboarding and document provisioning.
• Lead the roll-out and adoption of all PMO processes with all involved internal and external parties.
• Support in reporting processes, efficient tracking of progress status of the work streams.
• Support management team in the creation of high-quality presentations for C-Level.
• Ensure smooth tool system access and documentation management processes and maintenance.
• Support setup and maintenance of qualitative Project Controlling processes and ensure budget tracking.
• Support stakeholder management with diverse external parties, connecting and engaging stakeholders.
• Recognize and resolve operational issues and minimize delays in the delivery of program objectives.
• Lead continuous PMO quality improvements by active exchange with team members.

POSITION SPECIFICATIONS:

• 4+ years of financial business analysis and systems analysis skills.
• 3 + years' experience with FIS or other large financial core systems and third-party ancillaries
• Bachelor's degree from an accredited university in Engineering, Finance, Business, or IT.
• 1+ years' experience in project and change management. Preferably in a Finance setting.
• Superior written & verbal communication skills.
• Ability to write and communicate requirements to business and technology partners.
• Ability to influence people outside the immediate span of control, including business users, other IT staff and vendors.
• High proficiency with excel and testing software (AML/JIRA).
• Strong organization and project management skills.
• Experience in project management methodologies (e.g., PMI, SCRUM, SAP Activate, SAFe) & tools.
• Experience in Business Process Optimization or transformation.
• Experience in change and stakeholder management.
• Strong willingness to approach projects with a can-do attitude and create standards, where no exist.
• Comfortable in a fast-moving, fluid, international environment.
• Analytical skills and capacity for conceptual thinking, able to think and act with a cross-organizational and cross-process approach.
• Excellent communication, interpersonal and presentation skills.
• High level of integrity and discretion in handling confidential information
• Nominal travel (<10%) may be required.

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.

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