Client Care Coordinator Job at Visiting Angels - Plano/Lewisville, Plano, TX

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  • Visiting Angels - Plano/Lewisville
  • Plano, TX

Job Description

Visiting Angels is looking for a In-Home Care Client Care Coordinator to join our team in our Plano/Lewisville office.

MUST HAVE AT LEAST 2 YEARS OF IN-HOMECARE EXPERIENCE.

Applicants may contact Agency Director, Angie Goodwin at 469-668-1350 with all inquires.

Job Summary

The In-Home Client Care Coordinator oversees individualized care plans for clients receiving services in their homes. This role ensures clients receive high-quality, person-centered care while supporting caregivers, collaborating with healthcare providers, and maintaining compliance with agency, state, and federal guidelines.

Key Responsibilities

  • Conduct initial and ongoing client assessments in the home

  • Develop, implement, and update individualized care plans

  • Coordinate services with caregivers, families, healthcare providers, and community resources

  • Monitor client progress, safety, and satisfaction through regular home visits and check-ins

  • Provide client and family education related to care needs and available services

  • Advocate for clients to ensure appropriate care, resources, and support

  • Maintain accurate, timely documentation in accordance with regulatory requirements

  • Ensure compliance with care plans, agency policies, and applicable regulations

  • Identify changes in client condition and adjust services accordingly

  • Participate in care team meetings and case conferences

  • Respond to client concerns, incidents, or emergencies as needed

Qualifications

  • Minimum 2 years of case management, home care, or healthcare experience

  • Valid professional license or certification if applicable (e.g., CNA)

  • Strong assessment, organizational, and problem-solving skills

  • Excellent communication and interpersonal abilities

  • Ability to work independently and manage a caseload effectively

  • Proficiency with electronic health records and documentation systems

  • Valid driver’s license, reliable transportation, and ability to travel to client homes

Preferred Skills

  • Experience in home health, hospice, or long-term care

  • Bilingual or multicultural experience

  • Crisis intervention or care coordination experience

Work Environment

  • Primarily field-based with in-home client visits

  • Some office or remote administrative work

  • Flexible schedule may include evenings or weekends based on client needs

Physical Requirements

  • Ability to travel frequently and enter client homes

  • Ability to sit, stand, walk, and occasionally lift up to agency-defined limits

Compensation & Benefits

  • Competitive salary, starting at $20-$30 hour depending on level of experience

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Mileage reimbursement

  • Professional development opportunities

Job Tags

Full time, Work at office, Flexible hours, Afternoon shift

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