Customer Service & Event Representative - Entry-Level - Immediate Hire Job at G.E.M USA, Norfolk, VA

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  • G.E.M USA
  • Norfolk, VA

Job Description

Are you a people-oriented individual looking for a career opportunity that combines customer service, event marketing, and community engagement ? Our growing team is hiring Customer Service & Event Representatives to support live events, promotional campaigns, and outreach initiatives for leading nonprofit organizations and community-focused partners.

This entry-level position is perfect for candidates who enjoy meeting new people, creating positive experiences, and developing professional skills in communication, marketing, and customer relations.

No previous experience is required. We provide paid training, mentorship, and hands-on experience to help you build a successful career.

Position Overview

As a Customer Service & Event Representative , you will represent our clients and community partners at live events, promotional activations, and outreach programs.

You will interact directly with attendees, customers, and supporters while providing information, answering questions, and helping create memorable experiences. This role combines customer service, event support, brand representation, and community outreach.

Key Responsibilities

Your responsibilities will include:

  • Represent nonprofit organizations, brands, and community campaigns at live events
  • Welcome and engage with event attendees in a professional and friendly manner
  • Provide customer support by answering questions and sharing campaign information
  • Educate community members about programs, services, and initiatives
  • Assist with event registration, materials, setup, and onsite coordination
  • Support promotional activities and customer engagement efforts
  • Collect feedback from attendees and share insights with leadership teams
  • Work alongside event coordinators and outreach teams to ensure successful campaigns
  • Maintain a positive, energetic, and professional presence at every event

Qualifications

We are looking for candidates who enjoy working with people and thrive in interactive environments.

The ideal candidate will:

  • Have strong communication and interpersonal skills
  • Be outgoing, approachable, and comfortable speaking with the public
  • Enjoy teamwork and collaboration
  • Be dependable, motivated, and willing to learn
  • Handle multiple responsibilities in a fast-paced setting
  • Demonstrate professionalism and a customer-first mindset

Previous experience in customer service, retail, hospitality, sales, fundraising, events, or promotions is helpful but not required.

What We Offer

Our team members receive:

  • Paid training in customer service, event operations, and outreach strategies
  • Hands-on experience at live events and promotional campaigns
  • Professional development and mentorship opportunities
  • Competitive compensation with performance-based incentives
  • Career advancement opportunities into leadership, event coordination, and management roles
  • A supportive team culture focused on growth and collaboration
  • The opportunity to work with nonprofit organizations and community initiatives

Who This Role Is Great For

This opportunity is a great fit for:

  • Entry-level candidates looking to gain professional experience
  • Retail and hospitality professionals seeking career growth
  • Recent graduates interested in marketing, events, or communications
  • Individuals who enjoy customer interaction and community involvement
  • Career changers looking for a purpose-driven opportunity

Start Your Career in Customer Service & Events

If you are searching for an entry-level customer service job, event representative position, brand ambassador opportunity, or community outreach role , this is your chance to develop valuable skills while working in an engaging environment.

Apply today to become a Customer Service & Event Representative and take the first step toward a rewarding career in customer engagement, events, and professional growth.

Job Tags

Full time

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